Assertiveness

Can you say “no” without feeling guilty?

Imagine someone at work asks you for an extra task, even though you’re already fully booked. You feel like you should decline, but you don’t want to seem uncooperative. Or the opposite—you want to express your opinion in a meeting, but you’re afraid of how others might react, so you keep quiet.

A lack of assertiveness leads to frustration, exhaustion, and escalating conflict. On the other hand, aggressive attitudes often damage relationships and the work environment. So how can we find the right balance?

Self-confidence and respect for others

This training will teach you how to express your needs, opinions, and boundaries firmly, but with respect for the other party.

What will you learn?

What is assertiveness and how to distinguish it from aggression, submissiveness and manipulation.

What are the basic rights of assertiveness and why you have the right to use them.

How to use assertive communication techniques to express your opinion effectively and say no without feeling guilty.

How to recognize your own level of assertiveness and develop self-confidence (the training includes a test of your individual assertiveness level).

Benefit or why is it worth it?

For the participant:

You will learn to say “no” in a way that does not hurt others or cause conflict.

You will gain confidence in conversations and negotiations.

You will discover your strengths and areas for development in terms of assertiveness.

For the company:

Better communication within the team, less tension and conflict.

Employees are able to clearly express expectations and boundaries, which increases work efficiency.

A culture of openness and respect that fosters engagement and motivation.

Who is this training for?

This training is for you if:

  • You want to learn to express your opinion without fear of judgment.
  • You have difficulty saying no and want to change that.
  • You want to improve your communication to build better professional and personal relationships.
What will you find in the training?

Assertiveness as a form of behavior – what it is and what it is not.

Basic laws of assertiveness and their application in everyday life.

Practical assertive communication techniques – how to talk about your boundaries, how to say no, and how to deal with criticism.

An assertiveness level test that will help you better understand your communication style.

Engagement mechanisms and training methods used in the course

The training is designed in a practical manner, focused on developing the participant’s personal skills. Through concrete examples, exercises, and self-reflection, it teaches how to communicate decisively yet respectfully. The course utilizes:

Assertiveness level test – the participant begins with a self-assessment that helps understand their own communication habits and identify areas for development.

Modular content structure – the course logically leads through definitions, the laws of assertiveness and specific communication techniques, which allows for the gradual building of competences.

Practical examples and situations from professional life – participants learn how to say no, set boundaries and respond to criticism in typical, everyday situations.

Assertive communication techniques – the course presents specific tools and speech patterns that the participant can use at work and in private life.

Elements of self-reflection – the participant is encouraged to work on their own attitude and awareness of their rights in relationships with others.

Duration: 1.5 hours

    Sumaryczna cena zależy od potrzeb organizacji i liczby użytkowników – zostaw do siebie kontakt, nasz konsultant oddzwoni i wytłumaczy szczegóły oferty.

    Administratorem danych osobowych jest Konsorcjum doradczo-szkoleniowe S.A. z siedzibą przy ul. Równoległej 4a, 02-235 Warszawa. Dane osobowe będą przetwarzane w celu przesyłania informacji dotyczących szkoleń, rozwoju, spotkań i specjalnych ofert na podany adres e-mail. Więcej informacji w Polityce prywatności.